campaigns in CRM to improve the chances of converting an opportunity.
Marketing provides powerful functions that you let plan, execute, track, and
analyze marketing campaigns across multiple channels. Features include:
management: Plan, track, and analyze the ROI of marketing campaigns.
automation: Create automated rule-based campaigns using intuitive flowcharting
analysis: Track the ways your contacts engage with your campaigns, emails,
landing pages, offers, events, and more. You can also use this data to score
and quality leads.
Example of an
automated campaign: When a prospect requests more information on a landing
page, Dynamics Marketing reacts by sending the prospect a series of four email
messages, each scheduled 10 days apart. Once the four emails have been sent,
Dynamics Marketing creates a task for the sales rep whose territory the
prospect is in to call the prospect by phone. Then, a week later, Dynamics
Marketing creates a task to have an information package sent via the postal
service to the prospect.
Microsoft Dynamics CRM Online, Microsoft Dynamics CRM 2016, Microsoft Dynamics 365, Microsoft Dynamics 365 Online
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If you're looking to streamline your processes you should really consider integrating your ERP and CRM systems.This will help remove data silos in business and optimise operations to enhance efficienc...
CRM Administrative Priviledges
Microsoft Dynamics 365, Microsoft Dynamics CRM 2016, Microsoft Dynamics CRM Online, Microsoft Dynamics 365 Online