Create and send out Voice of the Customer for Microsoft
Dynamics 365 surveys to gain valuable feedback from your customers about your
products or services. Respondents can take your surveys on a phone, tablet, or
computer. You can see your customer's feedback history as you work a sale or
resolve a service case.
When a customer completes a survey, you can use rules to
trigger follow-up actions that occur immediately. For example, if a customer
answers a survey question that indicates an interest in one of your products,
the system can generate a quote request and assign it to a salesperson. Or, if
a customer replies with a complaint, the system can create a new service case
and route it to the right queue for prompt handling. You can also send a survey
automatically when a service case closes, to track how satisfied your customer
is with the service they received.
What we can do:
We will create a survey
for your customers
We will configure an email
that will be sent to your customers with the link to the survey
We will configure the look
and feel of the survey to your requirements
We can configure a global
theme that you can use on other surveys going forward
Supported Systems
CRM Systems
Microsoft Dynamics 365 Online, Microsoft Dynamics 365, Microsoft Dynamics CRM 2016, Microsoft Dynamics CRM Online
Warning: A non-numeric value encountered in /var/www/store/public_html/appfinder/catalog/view/theme/megashop/template/product/product_related.tpl on line 8
Actions are messages that can be defined for an entity.
Out-of-the-box CRM provides a set of pre-defined messages for each entity (like
create, update, delete and others), but there can be ...
If
you want to send a marketing newsletter to all of your Leads/Accounts/Contacts,
you can use the quick campaign function in CRM. Newsletters are a great way to
engage with your potentia...
Sign up forms are
great for capturing data from new prospects. But you're probably having to re
enter this information into your CRM system so that you can effectively handle
a prospect.
...
There
is no point having a promotion if nobody knows about it. If you have Dynamics
CRM and want to alert your customers about any upcoming promotional campaigns
we can help.
What we can...